Programme and Agenda
Timings and content subject to change
Speakers announced soon
Enjoy coffee and a light breakfast while meeting fellow delegates from across the mobile device value chain.
Trends and opportunities in refurbished devices
Zone Global CEO Daniel Parsonage shares insights from operating in Australia and New Zealand, and that region's approach to distribution, pricing, and logistics.
Explore diagnostics, grading standards, warranties, and customer confidence in used devices—including IMEI checks, secure trade-ins, traceability, and process automation.
Retailers, refurbishers, and distributors discuss integrating buyback, trade-in, repair, and reuse into successful business models.
Case study of a successful in-store and online trade-in programme, from customer proposition to refurbishment and resale.
Buffet lunch for all delegates
AI is increasingly being used across the lifecycle of used mobile phones. This session will look at how AI is making a difference at each stage: from automated detection of residual data and compliance support to grading standardisation.
Updates to GDPR, right-to-repair laws, and global data rules are expected by 2026. This session will explore how to stay compliant, navigate new privacy regulations and maintain consumer trust.
How logistics firms are responding to circular pressures: reducing emissions, improving tracking, and ensuring secure data wiping, managing cross-border trade, and supply chain efficiency.
Boosting sales for refurbished and used devices. Consumer perceptions. Addressing consumer concerns, pricing strategies, and warranty models.
Interactive feedback session with audience participation to shape the industry’s future