Programme and Agenda

Timings and content subject to change


Speakers announced soon

Note: Timings are approximate. Agenda is subject to change."

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Badge Collection and Breakfast

Enjoy coffee and a light breakfast while meeting fellow delegates from across the mobile device value chain.

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Welcome
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Market Outlook – 2025-2030

Trends and opportunities in refurbished devices

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Lessons from Oceania

Zone Global CEO  Daniel Parsonage shares insights from operating in Australia and New Zealand, and that region's approach to distribution, pricing, and logistics.

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Morning Break
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Trust & Transparency in Device Grading and Resale

Explore diagnostics, grading standards, warranties, and customer confidence in used devices—including IMEI checks, secure trade-ins, traceability, and process automation.

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Trade-In Transformation

Retailers, refurbishers, and distributors discuss integrating buyback, trade-in, repair, and reuse into successful business models.

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Mid-Morning Break
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From Buyback to Resale

Case study of  a successful in-store and online trade-in programme, from customer proposition to refurbishment and resale.

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Lunch

Buffet lunch for all delegates

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Innovations in Refurbishing - the AI Factor

AI is increasingly being used across the lifecycle of used mobile phones. This session will look at how AI is making a difference at each stage: from automated detection of residual data and compliance support to grading standardisation.

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Data Privacy and Regulation – What’s Coming?

 Updates to GDPR, right-to-repair laws, and global data rules are expected by 2026. This session will explore how to stay compliant, navigate new privacy regulations and maintain consumer trust.

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Afternoon Break
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Supply Chains and Logistics

How logistics firms are responding to circular pressures: reducing emissions, improving tracking, and ensuring secure data wiping, managing cross-border trade, and supply chain efficiency.

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Retail in a Circular Age

 Boosting sales for refurbished and used devices. Consumer perceptions. Addressing consumer concerns, pricing strategies, and warranty models.

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Close and Key Takeaways

Interactive feedback session with audience participation to shape the industry’s future

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Drinks Reception