Russell is head of client services at YouGov  focusing across consumer, retail, Financial services, reputation, digital, media, tech, and Auto practices. His main areas of focus are consumer demand, market trends, usage and attitudes, customers satisfaction, loyalty, and new product development. At Ciircular Summit he will be doing a deep dive into YouGov's recent research study that indicated six percent of mobile owners currently own a refurbished device and will be revealing top consumer concerns around choosing refurbished handsets https://www.linkedin.com/in/russell-feldman-176a536/