Ben is the chief analyst of CCS Insight.  Prior to this role, he served as the Research VP at Gartner, leading a global team of analysts. He also held positions at Lucent Technologies and Vodafone, where was involved in the launch of foundational mobile services such as SMS and cellular data. Ben is recognised as one of the top five tech analysts in the US and Europe. He is the founder of the Mobile Phone Museum, a non-profit initiative aimed at supporting education on communications technology.